Twin Cities Drupal Camp talk: "Change your customer's behavior with a brain-based, data-driven approach"

This talk was presented by our CEO, Seth Viebrock, at the 2018 Twin Cities Drupal Camp. The title of the presentation has been changed.

When we say we “optimize conversions” it doesn’t really get at the heart of what we’re doing – we’re changing customer behavior. We’re also learning about deep, emotional values that our customers possess. While there are many qualitative means to this end, there’s a ton of data that’s quicker to obtain and more readily available when we just don’t have the time, budget, or precision to delve into qualitative studies.

Change your customer's behavior

Digital Marketing Brain: Your website may be losing people’s attention

Think about it: some guy named Joe lands on your website from an ad campaign that both interests him and aligns with his awareness, and 5 seconds later he’s gone. He was looking for a product just like the one you sell, so why would Joe leave your website so quickly? You have a beautiful website that you poured a ton of money into, highly valuable products, he clicked through an ad that interested him, costing you $5 or even $50…and now he’s gone. What percentage of your web traffic is made up of “Joes”?

Digital Marketing Brain

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