O8 Support & Maintenance
- Experienced architects, developers, designers, developers.
- One lead project contact & account manager
- A project support team on retainer
- Dedicated to you at various levels, based on support volume.
- 24/7 and emergency support options
- Support packages starting at 5 hours per month.
- Support email & phone number.
- Direct access to our support ticketing system
- Submit, track and interact with support requests
- Security updates
- Performance monitoring
- 24x7 proactive monitoring and response options
- Proactive site and server tuning
- Automated test suite implementation
- Smoke testing and proactive fixes