You're busy. We get that.
We help you delegate by:

1Strategizing
Providing strategic ideas to proactively make your website and digital marketing better
2Getting Things Done Right
We work so you don’t have to.
3Ensuring
Security, performance, and up-time.
O8 UX Services
 

Elevate Your Website and Digital Marketing

  • Drupal

    We are highly-technical industry veterans and Drupal community members with long-standing expertise. 

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  • WordPress

    Our WordPress staff is highly technical and experienced, ready to take your site to the next level.

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  • Digital Marketing

    SEO, SEM, PPC and campaign management. Get a free analysis to see how we can help!

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  • Website Rescue

    Did another company or agency mess something up? We're used to taking in your project and Doing Things Right™.

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  • Audits and performance optimization

    Need a security or site audit? Performance issues? We've got you covered!

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  • 24x7 and emergency support

    We have the infrastructure and global time zone coverage to cover you 24/7. Contact us to learn more.

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Normal response time: 60 minutes during business hours. (9am - 5pm Central)

Or, give us a call at 1-888-316-3471

What You Get

STRATEGIC PARTNERSHIP BASICS

  • Digital Impact Optimization™ (DIO)

    • Our Lite plan is included with every support engagement. 

    • We gather data to proactively make your website and digital marketing channels better.

    • Quarterly DIO review and consultation.

  • Access to O8 Infrastructure

    • Collaborative project management and support portal.

    • Ongoing, searchable project documentation.

  • Dedicated Customer Success Manager

    • Your main point of contact for account-related services and success at making the most out of your relationship with Origin Eight.

    • Onboarding session.

    • Quarterly success review and consultation.

  • Highest Priority Tier + Get Our Team On Retainer

    • Monthly Rollover Plan: Hours never expire, but should be used monthly for best results. 

    • Hours can be used towards any solution our agency offers.

  • Advanced Collaboration Infrastructure

    • Chat instantly with your project team on Slack.

    • Zoom meetings and screen sharing.

    • Embedded team and staff augmentation arrangements available

WEBSITE SUPPORT BASICS

  • 24x7 and Emergency Support

    • Access to our call chain and paging system via an emergency email address.

    • Emergency support constitutes any request that is (1) made during business hours that requires immediate action, or (2) made after hours and requires immediate action.

    • Included with engagements at 10+ hours per month or 5+ hours billed annually.

    • Hours will be billed at the equivalent of twice your hourly rate / double the time it takes to resolve the incident, with a minimum of one hour billed.

  • Website Hosting and Management

    • Hosted with Origin Eight on pantheon.io, or elsewhere on your own environment.

  • Workflow Best Practices

    • Version control on Github so your site doesn’t break and changes won’t be lost.

    • Deployment + version control available on Beanstalk.

  • Security and Uptime Monitoring + Proactive Response

    • Available at an additional monthly cost.

We have you covered!

What Our Clients Are Saying

  • "Irreplaceable Partner for Our Business - The team at Origin Eight (O8) has been instrumental in helping our company elevate our web user experience. From a website redesign, to ongoing customizations to CRO recommendations, we rely on this team to support us in managing a website that meets the various objectives of HelpSystems. Thanks for the hard work and killer guidance! Keep it coming."  

    Leila De la Fuente

    Leila De la Fuente
    Leila De la Fuente
  • “[...] From the very beginning, the O8 team was very methodical in their approach, providing critical input, listening carefully to our needs and recommending changes that would ultimately benefit the end user. As our company moves forward, we continue to rely on O8 for their professionalism, expertise and long-term support. They are a valued partner and, in our view, an extension of our marketing team.”

    David Wargin

    David Wargin
    David Wargin

Not convinced yet?

We're ready to have a conversation with you.